Shipping Information

We are committed to delivering your Tai Chi Pestle Needle Massage Tools worldwide in a timely and reliable manner. Please find below the details regarding our global shipping policy, delivery times, and tracking support.

🚚 Global Shipping Policy

📦 Fulfillment Centers
All orders are shipped from our Hong Kong fulfillment center or partner warehouses in Shenzhen, China.

⏱️ Order Processing Time
Orders are typically processed within 1–2 business days after the order is placed.

🔗 Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status in real time.

📅 Estimated Delivery Time & Shipping Fees

Such as:

United States
- Free Shipping: 14–20 Business Days — FREE
- Standard Shipping: 8–10 Business Days — $12.99
United Kingdom、France、Germany
- Free Shipping: 12–16 Business Days — FREE
- Standard Shipping: 8–10 Business Days — $12.99
Canada
- Free Shipping: 14–20 Business Days — FREE
- Standard Shipping: 12–14 Business Days — $12.99
For most countries
- Free Shipping: 14–20 Business Days — FREE
- Standard Shipping: 8–10 Business Days — $12.99

Note: Delivery time may vary slightly due to customs clearance or peak shipping seasons. We appreciate your understanding and patience.

✅ Shipping Carriers

Orders are delivered via YunExpress and its trusted international logistics partners.
In the United States, final delivery is usually handled by USPS or local postal services.
In other countries, local carriers may take over for final delivery based on your location.

📧 Order Tracking Instructions

After your order is placed, you will receive two emails:

Order Confirmation Email – Confirms your purchase.
Shipping Notification Email – Contains:
- ✅ A tracking link to check your package status
- ✅ Your order number for reference

Tracking Steps:

Check your email inbox (and spam folder) for the shipping confirmation.
Click the tracking link to view real-time updates.
For any tracking issues, feel free to contact our support team.

📬 Customer Support

If you have any questions about shipping or order status, please feel free to contact us:

📧 Email: xin.corrine@outlook.com
🕐 Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+8)